Redwood Appliance Repair (we, us, or our) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share information when you visit our website or contact us through various means. By using our website or contacting us, you agree to the terms of this Privacy Policy.

Information We Collect

We collect personal information that you provide to us when you fill out our call request form or contact us directly. This may include your name, phone number, email address, and any other details you choose to provide. Additionally, we may collect non-personal browsing data through cookies or web beacons to enhance your user experience on our website.

Use of Information

We use the information you provide to respond to your requests, schedule services, and communicate with you regarding service-related purposes. Non-personal browsing data is used to improve our website's functionality and user experience.

Information Sharing

We may share your personal information with our trusted partners who assist us in operating our business and providing services to you. These partners are obligated to protect your information and use it solely for operational and service-related purposes.

Communication Agreement

By contacting us, you consent to receive communications via phone, email, or text from us and our partners for service-related purposes. If you prefer to opt out of such communications, please contact us at (619) 452-3964.

Legal Terms and Liability

Users of our website and services agree to waive their right to sue or take any legal action beyond direct negotiation for disputes related to the website or our services. The maximum compensation for any claims is limited to $100. Each party is responsible for bearing their own legal fees and expenses in the event of a dispute.

Data Security

We take reasonable steps to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no internet or email transmission is ever fully secure or error-free, so please take special care in determining what information you send to us this way.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please check back periodically to review any updates or changes.

Your continued use of our website and services following the posting of changes to this policy means you accept those changes. If you have any questions about this Privacy Policy, please contact us at the number provided.